The BTS (Higher National Diploma) in Insurance attracts more and more students looking to join a dynamic and vital sector of the economy. This short program, accessible immediately after the baccalaureate, offers a direct gateway to the professional world. In two years, students acquire solid skills in contract management, claims settlement, and customer advice within a rigorous legal framework. Beyond theoretical training, the BTS (Higher National Diploma) in Insurance also provides an opportunity to discover a world of exciting careers with major market players such as AXA, MAAF, Allianz Group, and Generali. Through this program, future graduates learn to combine interpersonal skills and technical expertise, an essential duo for effectively meeting the needs of policyholders. Whether you are interested in commercial negotiation, administrative management, or claims monitoring, the BTS (Higher National Diploma) in Insurance prepares you for a wide variety of careers in diverse professional environments, from agencies to banks and brokerage firms. At a time when insurance issues are becoming increasingly complex, particularly with evolving technologies and progressive digitalization, choosing a BTS (Higher National Diploma) in Insurance means opting for a program that evolves with the times. Moreover, recruitment in this sector will remain strong in 2025, thanks in particular to the desire of insurers such as Groupama and LCL Assurances to strengthen their teams with qualified professionals. The field thus ensures job stability and also offers rewarding prospects for those who wish to continue their studies or upgrade their skills. A closer look at this program, its program, its terms, and its unmissable opportunities. Discover our insurance solutions tailored to your needs. Protect your future and that of your loved ones with comprehensive and personalized coverage. Compare our offers and find the best insurance for you today.The BTS in Insurance: Definition, Objectives, and Entry Requirements You may be wondering what exactly the BTS in Insurance is and what the practical purpose of this program is? This national diploma, at the Bac +2 level, is completed over two years after obtaining the baccalaureate. Its main objective is to train technicians capable of managing the various aspects of the insurance sector. Specifically, BTS Insurance graduates are trained to:💼 Analyze customer needs in order to offer them suitable products 📑Manage insurance policies
with rigor and precision ⚖️ Understand the legal and regulatory framework related to insurance 🛠️
and support customers through their processes
🤝
Develop and retain a customer portfolio
- by negotiating and selling policies This BTS is therefore aimed at those who wish to work in an environment combining human, technical, and commercial skills. Access is open to various baccalaureate degrees, including: 🎓 General Baccalaureate (ES or L preferred)
- 🎓 Technological Baccalaureate in STMG, which remains a popular choice 🎓 Professional Baccalaureate focused on business or management-administration To apply, you must go through the Parcoursup platform, where selection is based on your application, taking into account your motivation, your academic results, and sometimes an interview. Computer skills, communication skills, and independent work are among the key skills sought.
- Characteristics 📌 Details Duration of training ⏳
- 2 years Required level of study 🎓 Baccalaureate (general, STMG, or professional)
- Degree level 🎓 Bac +2 (Level III) Modalities
Initial training, work-study, distance learning
Key Skills 🛠️
- Communication, management, customer relations, insurance law
- The BTS Insurance program can be taken both in-person and remotely, a particularly interesting format if you are an employee or a job seeker.
- To better understand the courses related to customer relations, you can explore the key concepts in
this article
| , or discover the essential foundations of the professional culture in this sector | here |
|---|---|
| . | https://www.youtube.com/watch?v=5MVWkV9f8xQ |
| The complete program and core subjects of the BTS Insurance program | Want to know exactly what you’ll learn during these two years of training? The BTS Insurance program is designed to give you a well-balanced approach between theory and practice. The subjects are structured around several major themes: |
| 📚 | General Culture and Expression |
| : essential for mastering written and oral expression | 🗣️ |
| Modern Foreign Language (often English) | : essential for working in an international context |
⚖️
Economic, Legal, and Managerial Environment of Insurance : presents the regulatory framework and mechanisms of the sector💬 Communication and Customer Relationship Management: develops interpersonal skills and client file management
Insurance Techniques
: core to the profession, with training in property, liability, personal, and financial product insurance
- 📝 Applied Professional Projects : practical and cross-disciplinary application of acquired knowledge
- Here is a summary table of the weekly schedules by subject: Subjects 📝 1st Year ⏰
- 2nd Year ⏰ General Culture and Expression 3 hours
- 3 hours Modern Foreign Language (LV1) 3 hours
- 3 hours Economic, legal, and managerial environment 4 hours
- 4 hours Communication and customer relationship management 4 hours
4 hours
| Insurance techniques | 12 hours | 12 hours |
|---|---|---|
| Applied professional projects | 3 hours | 3 hours |
| Students can improve their English as a second language, which is a real plus for joining international groups like Aviva or Crédit Agricole Assurances. Find out more about the importance of modern languages in this BTS by reading this article. | Insurance techniques cover policy underwriting, risk prevention, and claims management. This is an essential part that you can learn more about on this dedicated website here. | Discover our insurance solutions tailored to your needs: auto, health, home, and more. Protect your loved ones and your belongings with competitive offers and responsive customer service. Get your free quote today! |
| https://www.youtube.com/watch?v=Q5RSEHKQxIA | Internships, work-study programs, and the BTS Insurance exam process | To be truly operational, nothing beats practice. The BTS Insurance program offers several practical opportunities to get hands-on experience, particularly through internships and work-study programs. |
| In general, students must complete approximately 12 to 14 weeks of internships spread over two years. These internships allow you to: | 🏢 Welcome and inform clients about their policies | 📄 Participate in the management and drafting of insurance contracts |
| ⚙️ Assist in processing claims | 📞 Contribute to sales initiatives to develop and retain customers | Choosing a work-study program is an option that appeals to more and more students, as it offers a dual advantage: |
| 💰 Earn a salary while studying | 👔 Gain valuable professional experience upon graduation | Partner companies are often well-known companies such as Matmut, SMA, or banks with an insurance department such as Crédit Agricole Assurances or LCL Assurances. |
At the end of the program, candidates must pass a final exam, which includes: Exams 📋 Duration TypeCoefficient General Culture and Expression4 hours
Written 3Modern Foreign Language (Written + Oral)
1
Economic, Legal, and Managerial Environment
4 hours
- Written
- 3
- Communication and Customer Relationship Management
- 4 hours
Written
- 3
- Insurance Techniques
8 hours (4 hours Property and Liability + 4 hours People and Financial Products) Written4 Conducting and Presenting Professional Activities 30 minutes Oral 3 Preparation for these exams also includes continuous assessments and project management, as detailed on this page.
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| Career Opportunities after a BTS in Insurance: What Careers Are Possible? The BTS (Brevet de Technicien d’Assurance) program has the advantage of preparing students for rapid entry into the job market. But what are the possible careers and sectors that are really recruiting in 2025? A BTS (Bachelor’s Degree in Insurance) graduate can pursue various positions within a wide variety of companies: | 👔 | Insurance Salesperson | : Sales representative for companies such as AXA or Generali |
|---|---|---|---|
| 🤝 | Sales Representative in charge of a client portfolio | : Prospect, negotiate, and adapt contracts | 📋 |
| Contract or Claims Manager: Manage and monitor client files | ☎️ | Advisor or Call Center Agent | : Assist clients on a daily basis |
| 🏢 | General Insurance Agent | or Brokerage Firm Associate | Several major insurance groups and banks regularly offer recruitment opportunities: |
| 🏦 | Allianz Group | 🏦 | Groupama |
| 🏦 | MAAF | 🏦 | Matmut |
| 🏦 | Aviva | Here is an overview of the professions, levels of responsibility, and sectors: | Profession 🎯 |
Main Mission Sector TypicalExperience Level
Selling Insurance Contracts
Insurance Companies, Agencies
Beginner to Advanced
- Claims Manager Monitoring and managing claims files Insurance companies, banks Beginner to advanced Customer advisor Supporting customers and meeting their needs
- Banks, brokers, insurance companies Beginner to intermediate General insurance agent
- Representing and developing a local agency Insurance companies Intermediate to advanced
- It is also possible to continue your studies after this diploma for those who want to move towards positions with greater responsibility. Business school training or specialized professional licenses are available to motivated graduates, particularly in the fields of management or finance. The essential assets for successfully completing your BTS in Insurance and thriving in this sector Successfully completing a BTS in Insurance is not limited to learning the theory. Certain human qualities and skills are truly important to excel in this field:
- 🗣️ Oral and written fluency : to communicate clearly with clients and colleagues
🔎
- Listening and analytical skills : to precisely understand needs and expectations
- 📅 Organization and rigor
- : to manage multiple files without missing any steps 🌟
- Dynamism and proactivity : to not hesitate to take initiatives
- 💻 Proficiency with IT tools
: essential for managing contracts, databases, or claims
| In daily life, versatility is a real asset. An insurance technician must be able to move from an administrative file to a sales conversation, always with the same rigor. This is also why large companies like AXA and MAAF value graduates with this BTS (Higher National Diploma) diploma: they know how to adapt easily to a constantly changing environment. To learn more about the benefits of the BTS Insurance program in 2025, please visit this dedicated page here. | FAQs about the BTS Insurance program and its career opportunities ⚡ | ❓ | Is the BTS (Higher National Diploma) in Insurance difficult to obtain? |
|---|---|---|---|
| A: With motivation and good organization, this diploma is accessible. The diversity of subjects requires a versatile approach, but internships and work-study programs facilitate understanding the profession. | ❓ | Can you do a BTS (Higher National Diploma) in Insurance as a work-study program? | A: Yes, it’s actually an excellent option for gaining experience while continuing your studies. Work-study programs are offered by many schools and provide an income during your studies. |
| ❓ | What are the main career opportunities after a BTS (Higher National Diploma) in Insurance? | A: Opportunities include positions as insurance salesperson, contract manager, customer advisor, or insurance agent. These positions are found in large companies such as Groupama, MAAF, or Aviva. | ❓ |
| Is it necessary to have a Baccalaureate in STMG (French technical and management sciences) to do this BTS (Higher National Diploma)? A: Honestly, no. The BTS Insurance program is accessible to various Baccalaureate candidates, including generalists, as long as you’re interested in the insurance industry. | ❓ | How long does this program last? | A: The BTS Insurance program lasts two years, with a balance of theoretical courses, practical internships, and possibly a work-study program. |