BTS Insurance students are well aware of the importance of mastering English. In a sector where everything can change very quickly, English becomes a real weapon for understanding international developments or communicating with colleagues from all over the world. AXA, Allianz, Groupama, and MAAF are far from limited to France. Taking the time to thoroughly revise and prepare for the foreign language test gives you the best chance of standing out during the BTS Insurance program—and later in your working life. This article provides a comprehensive overview of this component of the program, explains its specificities, and offers practical advice for ensuring success on the big day. Are you looking for corrected questions, wondering how to highlight this skill on your CV, or simply want to maximize your chances? Follow the guide; all the keys are here to turn English into a real asset for the BTS Insurance program! English Test for the BTS Insurance Program: Objectives, Procedure, and Expectations in 2025
In 2025, the modern foreign language (English) test for the BTS Insurance program will retain a central role in the overall assessment. This test isn’t just there to check some school memories. The expectations are now clear: the goal is to demonstrate that you can communicate effectively in the insurance world, both in writing and orally, in a variety of professional situations.
There are two components, as many of you have noticed by consulting past papers such as those available on cours-bts-revision.fr or comp-azine.fr
: written and oral. In writing, we are confronted with everyday documents in an insurance company. This ranges from internal emails to business letters, without forgetting the processing of information from an insurance contract. Oral, for its part, offers the opportunity to express oneself on a given subject and to discuss with the examiner, in English of course. It is not a question of reciting, but of showing that we can react, explain, argue as in the real life of an insurer at Gan, Macif or Covéa. A useful reminder for those who are stressed on the eve of the test: there is an official evaluation grid, published on the National Education website (PDF document), which allows us to situate ourselves. The skills sought are varied: 😊 Written and oral understanding of sector information (contracts, exchanges, press articles, etc.)
✍️ Clear, structured and professional written expression🗣️ Ability to interact spontaneously in English🤓 Linguistic correction and enrichment of vocabulary specific to insurance
- The coefficient assigned to this subject varies according to the specialties, but one thing remains true everywhere: failing English means compromising the validation of your BTS Insurance – especially since this test can make the difference on a tight academic record. This is even more valid for those who are aiming for rapid integration into Swiss Life, CNP Assurances or even AIG, where mastery of the English language can change the situation from the job interview!
- For those looking to prepare effectively, there is an abundance of resources: corrected annals, free or paid ebooks, but also numerous forums where you can share tips (e.g.
- here
- ). Access to these materials allows you to practice on topics similar to those covered in previous years (also available on letudiant.fr).
A brief summary table to visualize the main expectations of the exam:
🌟 Skills assessed 👔 Typical situation👍 Key criteria ComprehensionReading a contract, understanding an email from Allianz
Accurate restitution of information
| Writing expression | Writing a response to a MAAF customer | Clarity, structure, relevance |
|---|---|---|
| Oral expression | Presentation of an insurance case at AXA | Convincing arguments, oral fluency |
| Specialized vocabulary | Use of terms such as « coverage », « claim », « premium » | Accuracy and variety of vocabulary |
| To maximize your chances of success, you must immerse yourself in the professional context. Going further also means looking at methodological requirements (available on reussirsonbts.fr) to avoid the pitfalls of going off-topic or using awkward sentences. | Discover the importance of learning a foreign language, its personal and professional benefits, and the best methods for mastering a new language easily. | How to organize yourself to effectively revise English for the BTS Insurance program? |
| It always starts with the right method and a little discipline, even if it’s not the most fun part. For some, regularly reading articles in English on insurance-related websites (such as the AXA or Groupama portals) helps expand their vocabulary and quickly assimilate the expected expressions. For others, it’s practicing with corrected past papers and group discussions that make all the difference. A little tip: don’t hesitate to prepare summary sheets with essential expressions, polite phrases, or standard phrases to use during mock interviews. | 📚 Read an insurance news article in English every week | 🎬 Watch videos on the basics of British or American insurance |
🧑💻 Practice speaking by simulating a client situation with a partner
💡 Use mobile apps to enrich your specific vocabulary
One point that shouldn’t be overlooked: alternating between written and oral presentations. Teachers often repeat this, but being able to express yourself naturally orally (and respond to an unexpected question) gives you a real boost of credibility when you’re in front of the examiner. And beyond the diploma, it also prepares you for your first professional meetings at Gan, Macif, or Covéa.
- The important thing is to vary the materials and regularly put yourself in real-life situations (playing at being an insurer, perhaps with a partner). In 2025, many resources offer detailed corrections, such as on
- Studyrama
- . They even include examples of everyday conversations at insurance giants like Swiss Life or CNP Assurances.
- https://www.youtube.com/watch?v=fszlQGKfziM
- Key English Skills Required by Insurance Recruiters
In the insurance sector, English language skills have become almost essential. Large groups like AXA, Allianz, and Macif are increasingly working with foreign partners, even for purely local assignments. This isn’t just a bonus; it’s a selection criterion from the application stage!
Here’s what companies actually expect from new graduates: 🌍 Ability to read and understand a claim, even one written by a foreign client✈️ Ability to explain the guarantees of a policy to an expatriate
📝 Write a professional letter to an international headquarters (e.g., Covéa or Swiss Life)
💼 Actively participate in a bilingual or remote meeting
There are many examples of tasks. A manager at Gan might be required to process a request sent from London or explain the intricacies of a policy claim over the phone to an AIG client. According to recent studies, nearly 70% of job offers published in 2025 in the insurance sector cite English proficiency as an important criterion (source: bts-assurance.fr).
- Being comfortable with technical vocabulary, knowing abbreviations, and being able to negotiate in English are therefore practical skills. Candidates are also expected to be comfortable speaking, capable of managing a crisis situation or arguing a reimbursement refusal, for example. These soft skills, which are difficult to measure in school, can nevertheless tip the scales during an interview. Recruiters no longer hesitate to test these skills in real-life conditions or to impose role-playing exercises, just to see what happens when the « script » goes a little off the rails.
- Here’s a quick look at a simplified table of expected skills:
- 📌 Skill
- Concrete example
- Recruiter concerned
Contract reading Translating an insurance policy for an English clientAllianz, Macif
Oral communication
Managing a claim from an English speaker
| AXA, Covéa | Negotiation | Convincing a client to accept an alternative proposal |
|---|---|---|
| Groupama, Gan | Professional note | Writing a report in English |
| Swiss Life, CNP Assurances | In 2025, some BTS Insurance programs will even integrate « soft skills workshops » directly into their curriculum (see, for example, ESPL). The idea is to best prepare students for the reality of the profession: the paradigm shift is clear, international communication is becoming the new norm. | Are you wondering if it’s time to pursue an additional certification, such as TOEIC or Linguaskill? For most of the companies you’ll later find in the top 10 (Allianz, AXA, Gan, etc.), passing the « classic » BTS English exam is enough. But obtaining such additional certifications also proves to all recruiters that English isn’t just for academic purposes; it’s become second nature! |
| Discover the importance of learning a foreign language, its benefits for career, culture, and personal development. Explore effective methods and resources to master a new language easily. | Practicing « Insurance » English Everyday: Essential Tips and Resources | To progress and stand out, the key often lies in a few good habits. First, there’s what you learn in class, of course. But those who perform well on the BTS Insurance English exam are also those who practice regularly, between two civil code revisions! |
| 📺 Subscribe to YouTube channels dedicated to insurance English | 📖 Keep a notebook of specific vocabulary (for example: « deductible », « third-party liability », « claim adjustment ») | 🎙️ Participate in conversation groups – in person or online |
🎲 Create role-playing games with classmates to simulate a client situation
📊 Download and work on corrected topics, particularly on
Some platforms also offer self-assessment courses or quizzes to test your knowledge of insurance vocabulary. This is a very useful way to measure your progress without pressure and challenge yourself week after week. There’s also nothing to stop you from regularly consulting the international news of groups like AIG or AXA – they’re full of examples of professional English « in the text »!
Want to compare your results or find even more detailed explanations? Every year, some forums and Facebook groups for BTS Insurance students share their anecdotes, struggles, and best practices for progress (self-deprecation and mutual support sometimes work wonders when the exam is fast approaching!).
- 🎲 Tip
- 🚀 Immediate Benefit
- 🔗 Key Resource
- Specialized Vocabulary Notebook
- Remember technical keywords effortlessly france-examen.com
“Real cases” video on YouTube
Understand common professional situations
| letudiant.fr | Regular role-playing | Improve your speaking in context |
|---|---|---|
| aidebtsassurance.com | Interactive corrected exam papers | Avoid recurring pitfalls, revise intelligently |
| Studyrama | One of the advantages of current preparation is that each student can adapt their strategy. Those who enjoy competition can take on weekly challenges, while the more « zen » ones prefer regular sessions, but without the pressure to perform. | https://www.youtube.com/watch?v=GWGt-I5c8cU |
| Using the optional language test in the BTS Insurance program to boost your career | We often talk about the famous « option » in a modern language, without always fully understanding all its potential benefits. For the BTS Insurance program, the optional language test (for example, German or Italian in addition to English) proves to be a real asset for opening doors in large organizations like AXA, Gan, or CNP Assurances. | This option generally consists of an oral exam on specialized documentation, sometimes on resolving a situation. In 2025, it is all the more attractive as some companies, such as Groupama or Swiss Life, are very actively promoting this type of multicultural profile. This is not insignificant: with the globalization of the clientele, some positions already require linguistic versatility. Be careful, however, this option is not a wild card to catch up on an average grade in « basic » English: it is added to the overall average, and does not replace the main grades. |
| The oral exam, which can be stressful, should be prepared using multiple resources (example available here). According to the national marking schemes, candidates are expected to demonstrate: | 🗂️ A broad vocabulary in both languages | 🔍 An ability to adapt to the audience |
📣 Clarity in structuring their speech
As a bonus, passing this option often enhances their Parcoursup application or their application for a post-BTS Bachelor’s degree. To help clarify this, here’s a table showing the role of the optional exam in the BTS Insurance program:
☑️ Element
📝 Description
🏆 Benefits Optional language20-minute oral exam, documentation to analyze
- Possible bonus of up to 2 points on the average
- Oral requirements
- Comprehension, argumentation, spontaneity
- Proof of professional adaptability
Added value
| Target international or customer-facing positions | Attract the attention of recruiters at Covéa, CNP Assurances, etc. | The current dynamics of the job market therefore encourage all students to look beyond the bare minimum. An excellent grade in the language option on the BTS Insurance transcript can quickly transform a typical profile into an atypical and sought-after one! |
|---|---|---|
| Discover the importance and benefits of learning a foreign language. Explore different learning methods and how mastering a foreign language can enrich your cultural and professional experiences. | How to highlight English on your CV and in job interviews? | As soon as you obtain your BTS (Higher National Diploma in Insurance), you should consider highlighting your English on your CV, as well as during interviews. For those aiming for the headquarters of large international groups, one trick works every time: detailing concrete situations handled in English (example: « Managing international claims at Allianz »). Recruiters of all sizes (AXA, Covéa, Gan, etc.) are keen on this tangible proof of skills! 📝 Specify your BTS English score, if it’s high |
| 🌐 Mention any assignments completed in English (internships, work-study programs, etc.) | 🎒 Add any additional certifications | 🔍 Detail your mastery of English insurance vocabulary |
| A good pitch in English, prepared in advance, can also make a strong impression during an interview (and here, even the most introverted students can score valuable points). Those who practice with classmates quickly realize that confidence comes from daring, even with an imperfect accent. | Don’t forget to mention your participation in conferences or student projects involving English, even remotely – this is proof that you’re already immersed in the realities of the international profession! | Sample questions, answers, and preparation tips for the BTS Insurance English exam |
Many students are looking for that famous « sample question » that will give them the best chance on exam day. In fact, there is no real magic formula, but rather a variety of situations that must be prepared for. For writing, the trend often leans towards:
📊 Analyzing a short text on the handling of a claim by AXA or Allianz
📁 Summarizing documents (contract, report, etc.) in English
- 📝 Translating or explaining a specific term used in the industry (highly appreciated by judges!)
- Orally, these are role-playing exercises: explaining a claim refusal, reassuring a foreign customer, or convincing the Swiss headquarters of Swiss Life. For practice, platforms offer regularly updated corrected past papers, which can be consulted on cours-bts-revision.fr and also on Comptazine. These past papers cover a variety of topics and include little tips on time management and technical vocabulary accuracy, analyzed year after year. To give you an idea, here’s a summary table of the types of topics already covered:
- ✏️ Year
- 📘 Topic
🧐 Type of exercise
✅ Where can I find the answer key?
2023
International Claims Management
- Comprehension and Argumentation
- Studyrama
- 2024
- Customer Relations in English
Simulated Dialogue
reussirsonbts.fr
| 2022 | Comprehensive Home Insurance | Translation & Synthesis | cours-bts-revision.fr |
|---|---|---|---|
| The main tip? Practice relentlessly on real-life cases, not just by reading the answer key, but by rephrasing the answers orally or in writing. This avoids the pitfall of learning by heart… which never works in stressful situations! To go further, the average simulator and methodological videos available online (for example, at | Studyrama | or | L’Étudiant |
| ) allow you to progress faster and better target the jury’s expectations. | https://twitter.com/ParisMatch/status/1816588070914838620 | Resources and guides to maximize your preparation for the BTS Insurance English exam | To conclude this overview, we highly recommend tapping into all available resources. Between free guides, downloadable ebooks (PDF excerpt here), and average simulators, there’s now a veritable panoply of resources available for self-training. In addition to past papers, vocabulary sheets downloaded directly from the school’s website, or specialized forums (e.g., cours-bts-revision.fr), it’s often mini pronunciation apps that make all the difference for speaking. |
| 🧑💼 Use simulators to assess your level | 🔗 Download as many answer keys as possible to vary the topics | 🗣️ Familiarize yourself with different accents (UK/US) | 📄 Create your own worksheets based on frequently found errors in corrections |
🤝 Participate in practice workshops, even virtual ones (Discord, forums, etc.)
Any final advice? Never neglect informal exchanges; it’s often during relaxed moments that we learn the most! By maintaining a consistent routine, each student ends up finding their own style—and prepares for much more than just an exam: they acquire a real skill for professional life. Let’s move on to the most common questions and answers about the modern foreign language in the BTS Insurance program. FAQ – Modern Foreign Language (English) in the BTS Insurance program What types of topics are asked in the English exam for the BTS Insurance program? The topics often focus on real-life situations from the insurance world: writing emails, analyzing contracts, communicating with a client, and presenting or summarizing professional documents. For practice, many corrected questions are available for free, particularly on cours-bts-revision.fr and Comptazine.How many points are awarded for the modern foreign language in the BTS Insurance program?
Is an external certification, such as the TOEIC, mandatory to be hired in the insurance industry?
According to feedback from recruiters at groups like AXA, Gan, or Allianz, taking a TOEIC is not mandatory if you have successfully completed the BTS Insurance program. However, a score demonstrating a good level can clearly be considered when selecting candidates.What are some tips for quickly progressing in professional English specific to insurance?Varying the materials remains the best method: themed videos, simulations, reading news on insurer websites (AXA, Swiss Life, Macif, etc.), role-playing sessions. Many students also progress by creating a personal vocabulary to review frequently. Where can I find recent past papers for the BTS Insurance English exam? Several platforms update them every year. The most reliable remain cours-bts-revision.fr, reussirsonbts.fr, and letudiant.fr.